TCAT aims to make sure all riders can get to where they need to go.
For persons with disabilities, each TCAT bus is equipped::
- to safely secure riders with wheelchairs.
- with ramps and lifts for ease in boarding and exiting the bus.
For those whose disability prevents them from using TCAT:
TCAT contracts with Gadabout Transportation Services, Inc. to provide paratransit services in in compliance with Americans with Disabilities Act.
Fixed Route Accessibility
Tompkins Consolidated Area Transit, Inc. strives to accommodate passengers with disabilities in compliance with Americans with Disabilities Act and offers a range of accessibility solutions for greater independence.
Half-fare
If you are 60 years old or older -or- if you are a Medicare cardholder -or- if you have a disability -or- if you receive SSI, SSD, or disabled veterans benefits than you are eligible to pay half-fare or 75¢ per ride on any TCAT bus. Apply for the half-fare proof of eligibility card here.
ADA Complementary Paratransit
TCAT’s ADA Complementary Paratransit is a specialized, door-to-door transport service for people who are not able to ride the fixed-route transit system because of a disability. TCAT has a contract with Gadabout Transportation Services to operate TCAT’s paratransit service in addition to their regular Gadabout service. Gadabout is a nonprofit transportation service for older and disabled residents of Tompkins County.
ADA / Civil Rights Complaints
Anyone who believes that Tompkins Consolidated Area Transit, Inc. (TCAT) discriminated against them and denied transportation due to a disability can file a complaint.