Contact information

In This Section

• ADA Paratransit Info Guide

  This comprehensive guide will answer most of your questions regarding ADA complementary paratransit service.

• Gadabout vs. Paratransit

   Gadabout operates two different types of service. They operate regular Gadabout service and they also operate TCAT's paratransit service. Gadabout operates both types of service simultaneously with the same fleet of buses. This section will explain the difference between Gadabout and ADA paratransit (operated by Gadabout) and the eligibility requirements for each.

• Gadabout service FAQ

  Answers to frequently asked questions about using Gadabout's service for both regular Gadabout riders and ADA riders transported by Gadabout Transportation.

• Apply for ADA

  Download the ADA eligibility application to print out or fill it out right on your computer using Adobe Acrobat and submit it via email.

• Appeals

  If you disagree with a suspension of service, denial of eligibility, or with the conditions placed on your eligibility you have the right to appeal. Appeals must be filed in writing with the TCAT office within 60 days of the receipt of the original determination or suspension letter.

• Contact us

  Contact information for Gadabout and TCAT ADA paratransit coordinator

• Half-fare

  If you are 60 years old or older  -or-  if you have a disability and you receive SSI, SSD, or disabled veterans benefits than you are eligible to pay half-fare (75¢ per ride in county, $1.50 per ride out of county) on the TCAT bus. Apply for the half-fare proof of eligibility card here.